Customer Service Training
Nominated for 'Best Promotional Programme' at the 2009 RTS Midlands Awards.
As part of the nationwide Quality of Service Commitment initiative, Thames Valley Police are using film to aid customer service training.
iceni's customer service training films will be watched by every employee of the largest non metropolitan police force in the UK.
Working in partnership with the training team at TVP, the naturalistic dramas were developed to be shown in group sessions to prompt discussions about what constitutes good service.
The client said, 'The training has been a great success and everyone is really enjoying the films.'
